All orders made before 2 PM are processed within the day. Orders are not shipped and delivered during weekends or holidays. We ship to all countries, including Hong Kong. We do not ship to Russia because of the restrictions placed on the country by the government.

We partnered with USPS, DHL, and for shipping within US and Fedex for International. Standard shipping times within the USA take 3-7 business days. International shipping times take 4-6 weeks depending on the location.

All returns must be postmarked within (30) days of the purchased date. All returned items must be in new and unused condition, with all original tags and labels attached. To return an item, please email customer service at purpltoad@gmail.com to obtain a Return Merchandise Authorization (RMA) number.